Yan_MCX wrote: ↑Mon Jul 13, 2020 8:32 am
Hicks_Royel wrote: ↑Sun Jul 12, 2020 2:33 pm
Maybe we just need to face reality, either Mattel or Mega doesn't care about the customer base.
If they did, they wouldn't leave store orders unfulfilled, would spend more time creating new molds and characters instead of producing multiple recolors of Master Chief and HeMan that are left indefinitely peg warming and wouldn't show all this new merchandise that never seems to actually make it to retail.
This year alone I have had three orders from Entertainment Earth canceled and seven orders from Amazon canceled because Mattel never sent them their inventory.
Targets around here have next to nothing at all on the shelves, let alone anything new. WalMarts are glutted with unwanted single card figures and Dollar General, the daggum discount stores, charge 1.5 times the regular retail for the sets they get.
And this was the year things were supposed to be better. It's a joke.
These types of messages are discouraging. I've been repeating the same message for a while now, including on this forum, but I'm going to say it again.
Our distribution has suffered lately and especially the past couple of years. Our team has been working hard to secure retail placement for our product lines and we are
just starting to see the results. Believe it or not, you can't just snap your fingers and have products show up on shelves at Walmart and Target. These things are planned months and months in advance.
Walmart, Target, Amazon and other retailers are supporting our Fall 2020 Halo line. The products we've announced are literally just starting to ship from our warehouses now. Some of them are still on the assembly lines! They're going to show up in stores gradually over the next few weeks. (Probably North America first. Could be a little later for some regions.)
I understand people are frustrated and don't want to take my word for it. All I can say is check your stores in a few weeks and see for yourself.
Finally - and it's weird that this needs to be said but - we care! Nobody at Mega or Mattel is interesting in creating toys and then hoarding them in our warehouses instead of selling them to people who want to buy them. That would be a terrible business model.
So is having places like Amazon and Entertainment Earth cancel orders because they are unable to fulfill them. I wouldn't care one way or the other about Target, WalMart or any other store out there if the orders I placed online actually got filled everytime.
It's weird that I have to keep saying this but those two places are willing to sell your product and you couldn't even get them the inventory they needed.
The Banished Marauder, the Radar Tower or the Banished Turret. The CoD WWII Fighter Strike and the Desert Strike care package. All orders EE or Amazon have canceled over the last year or so because they just don't have them.
An email, June 29, 2020 from Entertainment Earth:
MTFVF98D, 1, Mega Construx Call of Duty Weapon Crate 2020 Mix 1 Case,
CANCELLED
That's discouraging too.
The best part is Amazon only recently canceled the orders for the turret and tower. July 10 according to my email. I had given up some time ago but it was funny that they finally let me know it wasn't happening as if maybe they were hoping for a different outcome all this time.
Spartanz19 wrote: ↑Tue Jul 14, 2020 11:39 am
This is actually a really funny thread to read through. Yeah, distribution is a problem, it always has been, but they promised they're working on it. I guess people just need to learn some patience and wait for toys.
Sure. Whatever you say. I will patiently wait for any of the sets I mention above to show up at my local WalMart. Then, wow, you'll have the last laugh, won't you?