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broken parts in the new sets
Posted: Thu Jun 30, 2016 12:01 am
by jnco
I recently purchased the desert tank set and the barrel of the new sniper was snapped. The request center says that the model isn't valid. What can i do?
Re: broken parts in the new sets
Posted: Thu Jun 30, 2016 7:54 am
by Jason-101
Call customer service . I have to call regarding another small issue , same set.
Re: broken parts in the new sets
Posted: Thu Jun 30, 2016 9:28 am
by jonnyfiyve
Contact page for issues:
http://www.megabrands.com/contact-us
Web form for replacement parts:
http:// support.megabrands.com/en/customerservice/age_requestform.php
Re: broken parts in the new sets
Posted: Thu Jun 30, 2016 1:35 pm
by MCX_Team
Hey there!
Sorry to hear you're missing pieces! @jonnyfiyve is correct and you can reach us by phone at the service page. Make sure to call the Mega Brands product line and not the headquarters ;)
Re: broken parts in the new sets
Posted: Thu Jun 30, 2016 5:31 pm
by jnco
Thank you all for your help. I will call them as soon as possible.